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SmartInn
SmartInn · RMS / AgentClient / Booking App

Build your own AI operations team for short and long-term rentals with SmartInn.

Manage short, medium and long stays. Let AI understand your goals, operate your computer and serve your customers.

Australian rental property illustration

Meet the SmartInn ecosystem

Three connected products for your rental operations.

Start with a stay. Save on operations. Grow new income.

AI computer execution helps improve service efficiency and reduce operating costs. Grow through direct bookings, property referrals and future everyday services. SmartInn’s main revenue comes from AI usage fees, with zero platform booking commission on Direct Bookings.

Let an agent take on your computer-based operations.

Positions define responsibilities. WorkContent coordinates business steps. AgentClient performs approved work and asks for verification or judgement when needed.

Dark AgentClient interface showing a work timeline, agent console and embedded platform browser
Product illustration · sample data

Three products. One connected rental ecosystem.

AgentClient

Execute assigned operational work

Browser operations · results and evidence

RMS

Unified business workspace

Properties · reservations · messages · services · finance

Booking App

Your branded service portal

Guests · owners · providers. Zero platform commission on direct bookings, plus income from referring other properties.

An AI service experience for every role.

Guests

“Near a public primary school, anywhere, for two months.” AI clarifies the request and helps find a suitable stay.

Property owners

Check calendars and payouts. Ask, “How have my rentals performed over the last few months?”

Service providers

View schedules, check in for jobs and submit site photos and completion records.

Start with your rental business.

Create a workspace, organise business data and define work through AI conversation. Connect AgentClient to execute supported tasks.

SECURITY AND HUMAN CONTROL

AI where it helps. Human control where it matters.

Permissions, review boundaries and human verification stay connected to the same business and execution records.

Local platform credentials

Platform credentials and browser sessions remain protected on the user’s local Agent Client rather than being stored in SmartInn RMS.

Controlled browser actions

Browser actions are limited by allowed domains, operation policies and the current approved WorkContent.

Human verification

MFA, CAPTCHA, suspicious login challenges and uncertain pages pause the workflow and request user input.

Reviewable business writes

Imports, mappings and higher-impact changes remain subject to RMS validation and review.

Execution history

Work status, steps, structured results and human intervention remain connected to the same execution record.

INVITATION TESTING

Start invitation testing with 10,000 AI Credits.

Create a SmartInn RMS workspace, explore RMS and test available Agent workflows. Each new testing workspace receives one 10,000 AI Credit grant.

AI Credits 10,000 Invitation-testing grant

AI Credits are used when SmartInn needs an AI model for tasks such as planning, page understanding or knowledge generation. Ordinary deterministic RMS operations are not presented as the same type of AI usage.

  • One grant per eligible new Workspace
  • No cash value
  • Non-transferable between Workspaces
  • Usage is visible in the Workspace credit ledger
  • Testing capabilities may change during invitation testing
COMMON QUESTIONS

What makes SmartInn different?

From AI execution to your own branded service experience.

How is SmartInn different from a traditional channel manager?

SmartInn connects three products for short, medium and long-term rentals. RMS is the host’s unified business and data workspace. AgentClient executes assigned operational work. Booking App serves guests, owners and providers under your brand. AI conversation helps clarify goals, and supported agent workflows perform computer operations.

Does AgentClient only synchronise reservations?

Synchronisation is one example. AgentClient connects to RMS positions and WorkContent, using its built-in browser for supported, authorised operational steps such as retrieving platform information, processing business files and coordinating service tasks. It returns results and evidence, and asks for login verification or human judgement when needed.

Can I use AI operations without knowing how to define workflows?

Start by describing your goal in RMS chat. AI asks questions to clarify scope, conditions and expected results, then guides you through positions and WorkContent. WorkContent coordinates independent business steps; execution depends on supported capabilities, authorisation and required review.

Why have my own Booking App for just one property?

Even with one property, your Booking App is worth maintaining and promoting. It is your branded storefront, prioritises your own properties, and provides a booking and payment entrance for your direct guests. SmartInn charges no platform booking commission on Direct Bookings. If your property does not suit a guest, your App can recommend other hosts’ properties in the ecosystem. When that referral converts into a booking, you earn referral income. Promoting your App therefore builds an income channel beyond your own property, while also connecting guest conversations, owner rental information and service-provider tasks.

Can it help with “near a public primary school, anywhere, for two months”?

Booking App AI clarifies dates, budget, property needs and whether school proximity means walking or driving, then helps find stays using available property and location information and explains recommendations. Proximity does not establish school enrolment eligibility; location and stay conditions still need verification.

Do owners and cleaners use Booking App too?

Yes. Within their permissions, owners can view calendars, payouts and rental performance, and ask AI for recent insights with analysis or charts. Cleaners can view schedules, check in for jobs, and submit checkout-condition, damage and completion photos. Availability depends on host configuration and role permissions.

Build your own AI team for short and long-term rental operations.

Create your Workspace with 10,000 AI Credits. Manage operations in RMS, delegate supported computer work to AgentClient and welcome guests through your branded Booking App.